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14 Days / 3 Months / 1 Year
How does it work?
- A receipt dated within 14 days of the original purchase is required for all returns and exchanges of non-plant hard goods. A refund will be issued in the form of store credit.
- Osuna Nursery offers a one-time replacement on live plants (perennials, native plants, trees & shrubs only--see exclusions below). A receipt and the dead item must be brought in within 3 months (90 days). A refund will be issued in the form of store credit.
- Osuna Nursery offers a 1 year warranty on items we deliver & plant.
What isn't covered under our guarantee?
- Annuals, houseplants, bare root plants, bulbs and service fees are FINAL SALE and excluded from all forms of warranty.
- Clearance items and items discounted 30% or more are FINAL SALE and excluded from all forms of warranty.
