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5/16 NOTE: ALL SALES ARE FINAL due to Safety Guidelines
14 Days / 3 Months / 1 Year
How does it work?
- A receipt dated within 14 days of the original purchase date is required for ALL returns and exchanges of hard goods. Refunds will be for STORE CREDIT ONLY.
- Osuna Nursery offers a one-time replacement on nursery stock (perennials, natives, shrubs & trees) 3 months from the date of purchase with receipt and the dead item. Refunds will be for STORE CREDIT ONLY.
- Osuna Nursery offers a 1 year warranty on items we deliver & plant.
What about clearance items?
- Clearance items and items discounted 30% or more are sold as-is and are not eligible for guarantee coverage, returns or exchanges.
What isn't covered under our guarantee?
- Service fees, annuals, bare roots, bulbs, tropical houseplants and sod are excluded from all forms of warranty.
